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Business Shipping Guide

Complete guide for e-commerce and businesses shipping to Cambodia

📖 5 min read💼 Business🔄 Updated 2025

🚀 Quick Business Setup Checklist

Essential Requirements:

  • ✅ Use 6-digit postal codes for all shipments
  • ✅ Include both English and Khmer addresses
  • ✅ Verify addresses with customers
  • ✅ Keep major business district codes handy

Recommended Actions:

  • 💡 Set up postal code validation
  • 💡 Partner with reliable courier services
  • 💡 Create shipping templates
  • 💡 Track delivery success rates

Why Postal Codes Matter for Business

For businesses shipping to Cambodia, postal codes are crucial for delivery success. They significantly improve delivery accuracy, reduce failed deliveries, and enhance customer satisfaction. International shipping services often require postal codes for proper routing.

95%
Delivery success rate with postal codes
2-3x
Faster delivery in urban areas
60%
Fewer customer service inquiries

Proper Address Format for Business Shipping

✅ Correct Format:

Sok Dara (Customer Name)
ABC Trading Co., Ltd
Building 123, Street 240
Sangkat Chaktomouk
Khan Daun Penh, Phnom Penh
120201
CAMBODIA

❌ Incomplete Format:

Sok Dara
Street 240
Phnom Penh
No postal code!
CAMBODIA

Major Business Districts & Postal Codes

BKK1 - Central Business District

Boeung Keng Kang I, Phnom Penh

120102

Main business district with offices, restaurants, and commercial centers

Common Businesses: Offices, restaurants, boutique hotels, commercial centers

Tonle Bassac - Embassy Quarter

Tonle Bassac, Phnom Penh

120101

Diplomatic and international business area

Common Businesses: Embassies, international companies, luxury hotels

Siem Reap Tourism Hub

Sla Kram, Siem Reap

171201

Main tourism business district

Common Businesses: Hotels, restaurants, tour operators, shops

Battambang Commercial Center

Battambang Municipality

021401

Regional business center

Common Businesses: Trading companies, rice exporters, regional offices

Shipping Service Comparison

ServiceCoverageBusiness FriendlyPostal Code RequiredNotes
Cambodia PostNationwideOfficial postal service with comprehensive coverage
DHL ExpressMajor citiesInternational express delivery, business accounts available
FedEx CambodiaPhnom Penh, Siem ReapExpress international shipping for businesses
Local Courier ServicesCity-specificLocal delivery services, postal codes helpful but not required

E-commerce Integration Tips

🛍️ For Online Stores:

  • • Add postal code validation to checkout forms
  • • Provide postal code lookup functionality
  • • Display shipping estimates by postal code
  • • Store customer postal codes for future orders
  • • Send shipping confirmations with postal codes

⚙️ Technical Implementation:

  • • Integrate postal code API for validation
  • • Create address templates by region
  • • Set up delivery zone mapping
  • • Implement automatic address suggestions
  • • Track delivery success by postal code

⚠️ Common Shipping Mistakes to Avoid

Address Errors:
  • • Missing postal codes entirely
  • • Using incorrect or outdated postal codes
  • • Inconsistent address formatting
  • • Not verifying addresses with customers
Process Issues:
  • • Not confirming delivery locations
  • • Ignoring local naming conventions
  • • Relying solely on GPS coordinates
  • • Not having backup contact methods

Best Practices for International Businesses

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Address Verification

Always verify addresses with customers, especially for high-value shipments. Use both English and Khmer location names when possible.

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Customer Contact

Ensure you have reliable contact information. Many delivery services will call customers for directions in Cambodia.

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Track Performance

Monitor delivery success rates by postal code to identify areas that may need special handling or alternative shipping methods.

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Local Partnerships

Consider partnering with local logistics companies who understand the postal code system and local delivery challenges.

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